Privacy Policy
Last updated: 2 October 2026
In short
- We only collect the information we need to quote, supply and install your kitchen and to look after you afterwards.
- We never sell your data. We share it only with the companies that help us deliver your order (for example our fitters, manufacturers and payment providers).
- You can ask us at any time to see, correct or delete your data – just email info@anicogroup.co.uk.
1. Who we are
ANICO Kitchens & Home is a trading name of ANICO LOGISTICS GROUP LTD, a company registered in England and Wales under company number 16422009, with its registered office at 71–75 Shelton Street, Covent Garden, London WC2H 9JQ (“we”, “us”). We are the data controller responsible for your personal data.
Contact: info@anicogroup.co.uk · 07470 846210. ICO registration number: pending.
2. What we collect
- Contact details – name, email address, phone number, postcode and address.
- Project details – room measurements, plans, photos, designs created in our “Design your kitchen” planner, and your preferences and budget.
- Order details – what you order, quotations, invoices, delivery and installation dates, and payment records. Card payments are handled by our payment providers; we do not see or store your full card details.
- Communications – emails, phone calls and messages (including WhatsApp) you exchange with us.
- Website data – basic technical information needed to show the website. See section 9.
3. How and why we use it
| Purpose | Legal basis (UK GDPR) |
|---|---|
| Answering your enquiry and preparing a quotation, survey and design | Steps at your request before entering into a contract |
| Supplying, delivering and installing your kitchen, and handling aftercare and guarantee claims | Performance of our contract with you |
| Taking payments and keeping accounting and tax records | Contract and legal obligation |
| Customer service, improving our products and website, and protecting our legal rights | Our legitimate interests |
| Sending you news and offers by email | Your consent (you can unsubscribe at any time) or, for existing customers, our legitimate interests with an easy opt-out |
4. Who we share it with
We share only what is needed, and only with:
- our installation teams (independent fitters working for us) – name, address, phone and project details;
- kitchen manufacturers in Poland and the EU – order details and, where needed, delivery details;
- transport, delivery and customs agents – delivery name, address and phone;
- payment providers (for example Stripe and Klarna) – to process payments and instalments;
- IT and communication providers – website and email hosting (Hostinger) and messaging (WhatsApp);
- our accountant and professional advisers, and authorities where the law requires it.
We never sell your personal data.
5. International transfers
Some of our partners, including our kitchen manufacturers, are based in the European Union. The UK recognises the EU as providing adequate protection for personal data. Where any provider processes data elsewhere, we make sure appropriate safeguards are in place, such as the UK International Data Transfer Agreement or Addendum.
6. How long we keep it
- Enquiries and quotations that do not lead to an order: up to 24 months.
- Customer and order records: 6 years after the end of the contract (tax, accounting and guarantee purposes).
- Marketing preferences: until you unsubscribe.
7. Your rights
You have the right to ask for a copy of your data, to have it corrected or deleted, to restrict or object to its use, to receive it in a portable format, and to withdraw consent at any time. To use any of these rights, email info@anicogroup.co.uk. We will reply within one month.
If you are unhappy with how we handle your data, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113. We would appreciate the chance to resolve your concern first.
8. Security
We use reasonable technical and organisational measures to protect your data, including secure email and payment providers, and we limit access to people who need it to deliver your order.
9. Cookies
Our website does not use advertising or analytics cookies. See our Cookie Policy for details.
10. Changes and contact
We may update this policy from time to time; the latest version will always be on this page. Our services are intended for adults; we do not knowingly collect data from children under 18.
Questions? Email info@anicogroup.co.uk or call 07470 846210.